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Resort Ambassador

hace 1 semana

Cabo San Lucas, Baja California Sur, México Four Seasons Hotel A tiempo completo
Become a Guest Experience Specialist at Four Seasons

We are seeking an experienced and customer-focused Guest Experience Specialist to join our team at Four Seasons. As a key member of our Front Office department, this individual will play a vital role in ensuring seamless guest experiences.

About the Role

  • Handling pre-arrival communication with incoming guests.
  • Anticipating guest needs through personalized recommendations and bookings.
  • Coordinating and planning thoughtful amenity programs based on special occasions and preferences.
  • Gathering and recording relevant information to ensure efficient execution across departments.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.