Global Customer Service Liaison with Competitive Benefits
hace 1 semana
**Vacante para empresa CS Enterprises at ConnectNet en Chihuahua, México:**
**Job Summary:** As a Bilingual Customer Service Agent, you will serve as the vital link between our company and Spanish and English-speaking customers, providing effective solutions and exceptional experiences.
**Responsibilities:**
- Customer Service: Respond to customer inquiries and requests in a timely manner.
- Bilingual Communication: Communicate fluently in both English and Spanish, translating when necessary.
- Problem Solving: Identify and resolve customer issues effectively.
- Data Recording: Maintain accurate records of customer interactions.
- Cross-Functional Collaboration: Work with other departments to address customer concerns.
**Requirements:**
- Bilingual Fluency: Excellent communication skills in both English and Spanish.
- Communication Skills: Strong interpersonal communication and empathy.
- Problem Solving: Ability to find creative solutions.
- Flexibility: Availability for rotating schedules and weekends.
**Compensation Package:** Attractive salary, statutory benefits, savings fund, performance bonuses, 100% paid training, and more. If you're a student, we respect your school schedules. We offer a competitive salary range of $30,000-$45,000 per year, depending on experience.
**Ideal Candidate:** Media Superior degree, Initial level of experience, strong bilingual communication skills, excellent problem-solving abilities, and flexibility to work varying schedules. Ideal for students or professionals looking for a dynamic career opportunity in the Call Centers / Telemarketing industry. Key skills include bilingual work, fluent English, customer service, call center experience, and teamwork.
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