Accounts Receivable Specialist
hace 2 semanas
Next Generation Management & Accounting Services is a professional property management and accounting company seeking a highly skilled Client & Accounts Receivable Specialist to join our team. In this role, you will provide exceptional customer service to residents, addressing inquiries via phone and email, resolving concerns, and ensuring overall satisfaction.
You will handle accounts receivable tasks, requiring strong attention to detail and some accounting experience. We're looking for a proactive self-starter with excellent communication skills and the ability to solve problems while adhering to company policies.
Key Responsibilities:- Handle inbound and outbound calls related to account inquiries, payment processing, and billing issues, ensuring a positive customer experience.
- Maintain accurate accounts receivable records and ensure timely updates on account statuses.
- Resolve discrepancies, billing concerns, and payment issues while providing exceptional customer service.
- Follow up on overdue accounts, ensuring timely collections and maintaining professional communication with residents.
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