Quality Assurance Leader

hace 2 semanas


Monterrey, Nuevo León, México Schneider Electric Gruppe A tiempo completo

About Schneider Electric Gruppe

We are a leading company in the industry, known for our innovative approach and commitment to quality. Our dynamic team is seeking a skilled Quality Assurance Leader to join us.

Job Summary

This position involves leading the Quality System in the Customer Care Center and partnering with the Continuous Improvement Leaders to implement an innovative quality strategy. The ideal candidate will have demonstrated leadership and negotiation skills, proficiency in design thinking, and ability to organize and facilitate meetings.

Key Responsibilities

  • Leverage your expertise in quality management systems, quality audits, and ISO standards to drive exceptional quality and efficiency.
  • Collaborate with the Customer Care Center leaders to shape and implement an innovative quality strategy.
  • Partner with the Continuous Improvement Leaders to identify inefficiencies, redundancies, and wasteful practices.
  • Drive impactful changes by streamlining processes and fostering a culture of continuous improvement.
  • Cultivate a network of talented individuals across different HUBs, sharing best practices and standardizing processes.

Requirements

  • Demonstrated leadership and negotiation skills to drive initiatives and achieve desired outcomes.
  • Proficiency in design thinking and a collaborative problem-solving approach.
  • Ability to organize and facilitate meetings and workshops, fostering productive discussions and inclusive participation.
  • Bachelor's degree in engineering, Business, or related field.
  • Proven background in the industry, demonstrating expertise and ability to thrive in this role.
  • Preferred experience in Project leadership.
  • 3 years in the Customer Care Center or Quality area.
  • Speak, read, and write English fluently.
  • Greenbelt Certification is a plus.

What We Offer

We offer a competitive salary of $85,000 per year, as well as a range of benefits, including comprehensive health insurance, retirement savings plan, and opportunities for professional growth and development.



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