Index Client Success Strategist
hace 1 semana
The Asset Owner Index Client Success Manager plays a pivotal role in ensuring client satisfaction by resolving issues promptly and offering expert guidance on index methodology and related research.
Responsibilities- Develop an in-depth understanding of MSCI's index construction methodologies, including ongoing enhancements and new products.
- Stay informed about industry trends, market conditions, and the competitive landscape to provide clients with relevant insights and recommendations.
- Mastery of MSCI Index tools, applications, and data usage is crucial; training clients on our products, tools, and applications is also essential.
- Serve as a liaison and source of feedback directly to Sales, Research, Product Management, Finance, and Product Delivery groups.
- Establish a continuous feedback loop with clients to gather their input and adjust strategies as needed. Ensure solutions address specific client needs and challenges.
- Maintain regular communication with clients through scheduled meetings, calls, and emails, organizing in-person meetings when necessary.
- Prepare Service Cards for Clients, Sales, and Client Service Head quarterly, highlighting usage metrics, turnaround times, and client satisfaction levels.
- Conduct quarterly index analysis and potential client presentations if merited.
- Identify opportunities for upselling additional services or products to clients and play a key role in renewal management with account-specific retention strategies.
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Research Index Strategist
hace 19 horas
Monterrey, Nuevo León, México Msci Inc A tiempo completoAbout MSCI Inc.">As a leading provider of critical decision support tools and services for the global investment community, MSCI Inc. empowers clients to understand and analyze key drivers of risk and return by enabling them to build more effective portfolios.">About This Role">We are seeking a highly skilled Research Index Strategist to join our team. In...
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Asset Owner Index Client Success Manager
hace 7 días
Monterrey, Nuevo León, México Msci Inc A tiempo completoThe Asset Owner Index Client Success Manager (CSM) team's primary responsibility is to ensure client satisfaction by resolving issues promptly and offering expert guidance on index methodology and related research.They focus on operational and business users of passively managed mandated clients, addressing the needs of various client personas such as the...
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Equity Index Analyst
hace 4 días
Monterrey, Nuevo León, México MSCI Inc A tiempo completoAt MSCI, we believe that empowering investors with the tools and expertise they need to make informed decisions is key to achieving success in the financial markets. As an Equity Index Analyst, you will play a critical role in this effort, working closely with our team to develop and maintain custom indexes that meet the unique needs of our clients.About...
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Asset Owner Index Client Success Manager
hace 1 semana
Monterrey, Nuevo León, México MSCI Inc A tiempo completoThe Asset Owner Index Client Success Manager (CSM) team's primary responsibility is to ensure client satisfaction by resolving issues promptly and offering expert guidance on index methodology and related research. They focus on operational and business users of passively managed mandated clients, addressing the needs of various client personas such as the...
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Asset Management Index Client Portfolio Manager
hace 7 días
Monterrey, Nuevo León, México Msci Inc A tiempo completoJob OverviewThe Asset Owner Index Client Success Manager plays a vital role in ensuring client satisfaction by resolving issues promptly and offering expert guidance on index methodology and related research.This position is responsible for focusing on operational and business users of passively managed mandated clients, addressing the needs of various...
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Index Management Researcher
hace 2 días
Monterrey, Nuevo León, México Msci Inc A tiempo completoAbout the Role:We are seeking a highly motivated and detail-oriented Index Management Researcher to join our team. As a key member of the team, you will play a crucial role in the development and enhancement of ESG and Climate index methodologies and investment solutions across asset classes.Responsibilities:Develop and maintain ESG and Climate index...
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Customer Success Strategist
hace 2 semanas
Monterrey, Nuevo León, México Blue Yonder A tiempo completoAbout UsBlue Yonder is a leading technology company that empowers businesses to achieve success. Our team is dedicated to providing innovative solutions and exceptional customer experiences.Job DescriptionAs a Customer Success Strategist, you will play a critical role in driving business growth and expansion. You will act as a trusted advisor to the CSM...
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Index Management Researcher
hace 4 semanas
Monterrey, Nuevo León, México Msci Inc A tiempo completo**Your Team responsibilities**- As a Senior Associate of Index Management Research, you will work closely with our global client base related to index methodology topics.The MSCI Index Management Research team is part of the MSCI Research and Product Development organization and is responsible for the ownership and evolution of all index methodologies that...
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ESG and Climate Index Development Expert
hace 1 semana
Monterrey, Nuevo León, México MSCI Inc A tiempo completoKey Skills and QualificationsThe ideal candidate should have very good knowledge around the fundamentals of equity index investing and construction, ideally other asset class knowledge as well.Fundamental knowledge and familiarity around concepts of index maintenance and portfolio management/replication across asset classes are required.Extensive experience...
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Custom Index Analyst
hace 2 semanas
Monterrey, Nuevo León, México MSCI Inc A tiempo completoMSCI calculates over 295,000 equity indexes on a daily basis using information for more than 39,000 securities belonging to 85 countries worldwide. These indexes include approximately 12,000 real time regional, country, sector, industry and industry group indexes, calculated throughout the trading day and about 18,000 custom indexes.MSCI custom indexes...
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Client Success Manager
hace 1 semana
Monterrey, Nuevo León, México Nymbus A tiempo completoAbout the Role:This Marketing Client Strategist position plays a critical role in driving marketing success for our clients. You'll work closely with our teams to develop and execute strategic marketing plans that meet our clients' needs.Responsibilities:- Manage day-to-day client account and build strategic relationships.- Develop and execute marketing...
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Index Research
hace 3 semanas
Monterrey, Nuevo León, México Msci Inc A tiempo completo**Research**:Use your eye for actionable insights to help clients identify and manage emerging risks and opportunities.**Index**:Set the benchmarks for our industry**How will you deepen the world's understanding of global markets?**By combining deep knowledge and a systematic and well-defined methodology, you could help develop and construct the indexes that...
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Custom Index Analyst
hace 2 semanas
Monterrey, Nuevo León, México Msci Inc A tiempo completo**Your team responsibilities**MSCI calculates over 225,000 equity indexes on a daily basis using information for more than 35,000 securities belonging to 84 countries worldwide.These indexes include approximately 12,000 real time regional, country, sector, industry and industry group indexes, calculated throughout the trading day and about 12,000 custom...
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Index Management Researcher
hace 5 días
Monterrey, Nuevo León, México Msci Inc A tiempo completo**Your Team responsibilities**- As a Senior Associate of Index Management Research, you will work closely with our global client base related to index methodology topics.The MSCI Index Management Research team is part of the MSCI Research and Product Development organization and is responsible for the ownership and evolution of all index methodologies that...
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Index Client Service Intern
hace 1 semana
Monterrey, Nuevo León, México Msci Inc A tiempo completo**Position overview**- Part time Intern (30 hrs per week) for full support of Data Extraction and administrative task in the Index Client Service Team**Your key responsibilities**- Data extraction and analysis for our Index Client Service Team- Support on the administrative tasks of the Index Client Service team- Handle basic client requests and help the...
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Real Estate Index Management Research
hace 4 semanas
Monterrey, Nuevo León, México Msci Inc A tiempo completo**Your team responsibilities**Associate - Index Management ResearchThe MSCI Index Management Research team is part of the MSCI Research and Product Development organization and is responsible for the ownership and evolution of all index methodologies that cover the Equity, Fixed Income and Real Estate asset classes.The group also is centrally focused on...
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Index Research
hace 2 semanas
Monterrey, Nuevo León, México MSCI Inc A tiempo completoThe MSCI Index Research New Product Development (NPD) Team is a global client-centric research group with a broad mandate to carry out analytical research to enhance existing MSCI indexes and develop new index methodologies. This responsibility spans across all MSCI Factor, Thematic, Cap-weighted, and ESG & Climate Indexes in different asset classes. The...
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Senior Index Methodology Expert
hace 5 días
Monterrey, Nuevo León, México Msci Inc A tiempo completoCompany OverviewMsci Inc is a leading provider of index-based solutions, dedicated to delivering high-quality products and services to our global client base. Our Research and Product Development organization is responsible for the ownership and evolution of all index methodologies that cover various asset classes.About This RoleWe are seeking a highly...
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Real Estate Index Research Professional
hace 1 semana
Monterrey, Nuevo León, México Msci Inc A tiempo completoCompany OverviewMSCI Inc. is a leading provider of critical decision support tools and services for the global investment community.We power better investment decisions by enabling clients to understand and analyze key drivers of risk and return.Our industry-leading research-enhanced solutions help clients gain insight into and improve transparency across...
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Custom Index Operations Specialist
hace 2 semanas
Monterrey, Nuevo León, México Msci Inc A tiempo completoAbout the Role:We are seeking a highly skilled Custom Index Operations Specialist to join our team at MSCI Inc. In this role, you will be responsible for the day-to-day operations of the Monterrey Custom Index team, focusing on key deliverables related to Custom Index operations and MSCI Index products.Key Responsibilities:Work effectively with colleagues in...