Customer Service Representative
hace 4 semanas
**Job Summary**:
We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for ensuring the satisfaction of our producers by providing timely and effective solutions to their service requests.
**Key Responsibilities**:
Respond to and resolve customer service requests in a timely and professional manner
Collaborate with internal teams to ensure effective communication and resolution of customer issues
Maintain accurate records of customer interactions and service requests
Develop and implement process improvements to enhance customer satisfaction and service delivery
Provide excellent customer service and support to ensure customer loyalty and retention
**Requirements**:
Bachelor's degree in Business Administration or related field
1+ year of experience in customer service or a related field
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and prioritize multiple tasks
Strong analytical and problem-solving skills
Proficiency in Microsoft Office Suite
**What We Offer**:
Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance
**Equal Opportunity Employer**:
AIG is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
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