Operations Manager, Cybersecurity

hace 2 semanas


Xico, México Hsbc A tiempo completo
Job Summary

We are seeking a seasoned professional to join our team as an Operations Manager in Cybersecurity. This is an exciting opportunity to lead and manage critical cybersecurity operations teams.

Main Responsibilities:

  • Provide end-to-end Production Support services, including live incident resolution and post-resolution problem management activities.
  • Drive major incidents with timely progress, ensuring critical service requirements are met in incident management.
  • Communicate incidents internally and externally as required.
  • Deliver technical expertise to find root causes of major system problems.
  • Lead production environment ownership, participate in change deployments, and conduct post-implementation verifications.
  • Automate daily manual routine work.
  • Drive Continual Service Improvement plans.
  • Integrate processes between Cybersecurity and Enterprise levels.

Requirements:

  • 15+ years of IT experience in systems engineering, software development, and production support in mission-critical environments.
  • Broad range of technological tools experience, including Application Performance Monitoring, App Dynamics, Log Aggregation, Splunk, Automation (Puppet), Infrastructure, Networks, Load Balancers, Storage - Cloud & Containers highly beneficial.
  • Working knowledge of Cybersecurity products, such as Splunk SIEM, Anti-malware/Endpoint Detection & Response, Data Loss Prevention, Vulnerability assessment tools, and Cryptography highly recommended.
  • Strong understanding of core Service Management disciplines.
  • Excellent technical debugging and troubleshooting skills.
  • Experience with modern agile software delivery practices, such as Scrum, Version Control, Continuous Integration, and Delivery (CI/CD), DevOps. AWS cloud platform/services exposure a plus.

Benefits:

  • Competitive salary: $150,000-$200,000 per year.
  • A greater number of leave days for personal time.
  • Paid leave package at the forefront in Mexico.

About HSBC:

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfill their hopes and realise their ambitions.



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