Operations Director
hace 4 semanas
This leadership role is responsible for overseeing Central Night Logistics functions that support Canadian and US customers for our Transportation Management division. The ideal candidate will have a flexible rotating schedule and on-call responsibilities, allowing for collaboration with US-based operations leaders to deliver tight and clear expectation setting, coaching, and real-time performance feedback.
Main Responsibilities
• Create a high-performance culture and drive results through close collaboration with US-based operations leaders
• Build and lead teams: Coach, develop, and assess supervisory and agent-level talent within the team to directly support US transportation management operations
• Collaborate with stakeholders: Work closely with US business operations stakeholders to understand their requirements and align processes accordingly
• Drive effective communication and collaboration: Facilitate communication and collaboration between the Mexico team and US business operations
• Enhance efficiency and cost-effectiveness: Collaborate with business leaders to identify and implement measures that improve efficiency and capture cost savings, enabling business growth and profitability
Requirements
• Bachelor's degree with three+ years of experience in freight, logistics, or supply chain, or five+ years of experience in freight, logistics, or supply chain
• Minimum of one year of experience in associate management (supervision), specifically supervising teams in a matrix organization and supporting operations in other countries (Canada and USA preferred)
• Fluency in English and Spanish, with strong written and verbal communication skills in both languages
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