Marketing Representative

hace 1 día


Baja California Sur, México Marriott Vacations Worldwide A tiempo completo

Job Summary

A front-line marketing representative, who qualifies leads, provides guest service and generates tour flow by performing the following duties.

Key Responsibilities

  • Qualify leads and provide guest service to ensure a positive experience for all resort guests and members.
  • Generate tour flow by performing duties such as providing information about the region, inspiring confidence in the Company, and creating curiosity about the vacation club.
  • Complete administrative work behind booking, manifesting, and confirming each sales presentation.
  • Attend all mandatory meetings and training, and complete special projects as assigned by Marketing Supervisor.

Requirements

  • High School Diploma required.
  • Minimum of one (1) year of experience in customer service, sales, or marketing.
  • Bilingual, ability to speak English and Spanish, fluently.
  • Demonstrate an ability to deliver high level of customer service in all situations.
  • Demonstrate the ability to build and develop strong work and guest relationships.
  • Must have excellent written and verbal communication skills, prepares and reviews written documents accurately and completely, and answers telephones using clear and professional language.
  • Develops and maintains positive working relationships with others, supports team to reach common goals, and listens and responds appropriately to the concerns of others.
  • Stands, sits, or walks for extended periods or for an entire work shift. Ability to climb stairs.
  • Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 35 pounds without assistance.
  • Available to work a flexible schedule including evenings, weekends, and holidays.

The job description is descriptive but not limiting.


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