Properties Manager

• Key Responsibilities:
  • Lead the management team and supervise front- and back-of-house staff in all areas.
  • Ensure the property is optimally developed and achieves financial objectives.
  • Guarantee guest satisfaction and promote teamwork among all collaborators.

Main Tasks:

• Represent the management company in front of guests and employees, responding to concerns and daily situations.
• Respect brand guidelines and execute them consistently across all guest experience touchpoints.
• Participate in weekly or monthly meetings with AMEK Group teams to align with strategies.
• Develop the closing of the month with financial and operational results.

Fulfill Organizational Leadership Responsibilities:

• Reflect the organizational values in your actions and lead by example.
• Encourage excellence in employees through a work environment based on respect and open communication.
• Promote learning and permanent innovation of the team.

Requirements:

• Academic training in Hospitality, Business Administration, or similar.
• Specific knowledge: Hotel and Financial Administration, Sales and Marketing, F&B knowledge, General Maintenance, Customer Service.
• Experience in leadership and leading work teams in customer-facing positions.

Generic Competences:

• Responsibility
• Excellent personal presentation
• Quality orientation
• Customer service
• Teamwork and communication

Position-Specific Competences:

• Leadership and ability to teach and inspire
• Strategic finance management
• Team management and task prioritization
• Management and negotiation skills