Data Insights Specialist
hace 9 horas
Job Summary:
We are seeking a highly skilled Data Insights Specialist to join our team at OpenTable in Mexico City. As a Data Analyst, you will play a crucial role in harnessing the power of AI technologies to extract valuable insights and trends from data.
About Us:
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations, and maximize revenue.
Your Responsibilities:
- Conduct in-depth analysis of AI-generated data to provide insights and recommendations about the customer experience
- Design and build scalable data models and visualizations to communicate insights to stakeholders at various levels effectively
- Develop and maintain dashboards and reports that provide stakeholders with clear, actionable information to support data-driven decision-making
- Identify patterns, correlations, and trends in data using AI techniques
- Create predictive models and forecasting tools to support business decision-making
- Partner with CX Assurance Specialists to understand their findings and key takeaways from their audits of various teams and departments
- Share data analysis results with the Manager and collaborate to determine actionable insights and opportunities for improvement
- Collaborate with cross-functional teams to understand business requirements and integrate AI insights into business processes
About You:
- Possess a strong passion for data and AI technologies, always staying up to date on the latest trends and advancements
- Have excellent problem-solving skills and attention to detail
- Enjoy working in a dynamic, fast-paced, and innovative environment
- Be able to communicate complex ideas effectively through presentations and reports
- Embody a proactive and adaptable approach, willing to take risks and explore innovative methods
Requirements:
- 2-3 years of experience in data analysis, market research, or a related field
- Bachelor's Degree in Data Analytics or a related field preferred or equivalent education and experience
- Proficiency in utilizing BI tools like Snowflake and Preset for data analysis
- Proficient in Salesforce, Excel, and G-Suite (Slides, Sheets, Docs)
- Experience translating data into actionable insights
- Strong analytical problem-solving skills
What We Offer:
- A competitive salary of $80,000 - $110,000 per year
- OpenTable provides Mexican Social Security (IMSS)
- Christmas Bonus - 30 days
- Paid Time Off - 20 days a year
- Vacation Premium - 25%
- Parental Leave
- Bereavement Leave - 3 days
- Marriage leave - 3 days
- Bonuses
- Dental Insurance & Life Insurance
- Major Medical Insurance
Diversity, Equity, and Inclusion:
OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.
We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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