Network Architect Specialist
hace 1 mes
Nuvit Service is a leading company in the industry, and we are seeking a highly skilled Network Operations Manager to join our team.
As a Network Operations Manager, you will be responsible for overseeing incident response, outage mitigation, and supporting network operational health improvements.
We are looking for a candidate with a passion for influencing others while collaborating with cross-functional teams in managing overall network availability.
Key Responsibilities:
- Support infrastructure including switches, routers, wireless, optical connections, and firewalls deployed in our clients' networks.
- Monitor the performance and status of the network and security appliances.
- Interface with vendor support for release, maintenance, incidents.
- Interface to Service Operations & Control for compliance and execution of global processes.
- Establish and maintain standards by supplying functional documentation, including diagramming, for cross-training and support purposes.
- Apply security updates.
- Manage and report uptime, availability, MTTR, major and minor incidents, and root causes.
Requirements:
- Advance knowledge of telepresence endpoint, softphones, route patterns, and translation patterns.
- Advance knowledge and experience with voice/PBX/TDM/Telephony/IPT/VoIP, messaging, the H32X and SIP suite of standards, IP communications, and protocols including TCP, UDP, RTP, SCCP, MGCP.
- 4-5 years of hands-on IT experience in a technical/helpdesk role.
- 4-5 years of hands-on experience with at least one infrastructure technology (for example: UNIX or Windows).
- Solid knowledge in Microsoft Excel (Power Query highly desirable).
- Advance level English.
- Technical English required.
- Highly motivated, driven, and willing to work independently while receiving instruction through supervision in a highly regulated environment.
- Proactive.
- Teamwork.
About the Company:
Nuvit Service is a company that values innovation, teamwork, and customer satisfaction. We offer a dynamic and challenging work environment, opportunities for growth and development, and a competitive compensation package.
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