Senior Security Business Consultant

hace 5 horas


Ciudad de México, Ciudad de México ServiceNow A tiempo completo

Job Title: Senior Security Business Consultant

Job Summary:

We are seeking a highly skilled Senior Security Business Consultant to join our team at ServiceNow. As a Senior Security Business Consultant, you will be responsible for configuring ServiceNow Platform (IT Workflow, Customer Workflow, Employee Workflow, and Platform) based on leading practices to provide a solution that achieves customer outcomes.

Key Responsibilities:

  • Participate in workshops with customers to assess current processes and establish future-state processes.
  • Design and deliver ServiceNow solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices.
  • Provide oversight and unit testing of code developed by partner or customer employees.
  • Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.
  • Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution.
  • Provide feedback to product development to improve the product based on experiences gained with customers.
  • Maintain skills / certifications on ServiceNow.

Qualifications:

  • 8+ years experience as part of a professional services organization; or equivalent education/experience
  • Ability to travel up to 50%
  • Industry domain expertise in ServiceNow
  • Creative with comfort running projects independently
  • Success driving complex issues through analysis and resolution
  • Experience working collaboratively
  • ServiceNow certifications in aligned workflow


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