Customer Service Representative Night Shift

hace 4 semanas


Xico, México Zebra A tiempo completo
About Zebra Nation

We are a community of innovators who come together to create new ways of working, making everyday life better. Our shared values of curiosity and care drive us to develop dynamic solutions that anticipate our customers' needs and solve their challenges.

We believe in being seen, heard, valued, and respected. Our diverse perspectives empower us to collaborate and deliver on our purpose. As part of Zebra Nation, you'll be part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

Job Overview

This is an exciting opportunity to join our team as a Customer Service Representative, working night shifts from home. You will be responsible for answering general questions about company products and services under moderate supervision.

Responsibilities
  • Answer initial customer calls and respond to general inquiries
  • Determine appropriate solutions and responses
  • Direct callers to relevant resources and personnel
  • Gather information from internal resources to answer customer questions
  • Document customer concerns and escalate them to the right channels in a timely manner
Requirements

To succeed in this role, you'll need:

  • A Bachelor's degree or Associate Degree (Technical Degree)
  • English proficiency
  • 1-3 years of demonstrated working experience
  • Basic computer literacy with a working knowledge of Microsoft Office
What We Offer

We offer a competitive salary of **€35,000 - €45,000 per year**, depending on experience. This role also provides opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that matter to you. We prioritize employee well-being and offer a flexible work schedule, including night shifts, to accommodate different lifestyles.

How to Apply

Please submit your application through our applicant tracking system. Our Talent Acquisition team will review your qualifications and reach out to you directly if selected for an interview.



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