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Ingredion Global Business Services, S.A. de C.V. is seeking a highly skilled Payroll Senior Specialist to join our team. The successful candidate will be responsible for the accurate and timely processing of payroll, as well as providing excellent customer service to employees, vendors, and managers.
Key Responsibilities- Manage the workflow of pay groups to ensure bi-weekly payrolls are processed in a timely and accurate manner.
- Process and audit employee updates, including compensation, job changes, transfers, garnishments/levies, and terminations.
- Resolve payroll discrepancies, process adjustments, and manual checks.
- Provide exceptional customer service to employee, vendor, and manager inquiries.
- Ensure that all necessary approvals are received from sites and perform follow-ups when required.
- Respond to tax notices and other mailings.
- Complete verification of employment and unemployment requests.
- Ensure that all quarterly and yearly tasks are completed, including required quarterly reporting.
- Respond to internal/external audits and reporting requests with the Analyst.
- Audit Time Off Benefits related to Leave of Absences and timesheet transactions, including calculation, monitoring, generating reports, and follow-up on questions to manage balances.
- Work closely with Team Lead and Supervisor to continuously improve skills and knowledge of payroll.
- Audit 401(k) monthly, quarterly, and annually to maintain compliance with plan specifications and verify accurate funding to participant accounts.
- Perform analysis to identify any pay discrepancies and identify a plan for their resolution.
- Be willing to accept and complete other projects as assigned.
- Enforce and maintain SOX & RACM compliance for policies and procedures.
- Escalate issues that arise with urgency.
- University degree in Accounting or related field.
- 4+ years of payroll experience, including both exempt and non-exempt payroll, and knowledge of union implications to payroll-related processing.
- Strong knowledge of policies and procedures of payroll.
- Demonstrated ability to handle confidential material.
- Advanced computer skills, including Excel.
- Excellent analytical and problem-solving skills.
- Strong organizational and time-management skills.
- High degree of accuracy and attention to detail.
- Excellent and professional verbal and written communication skills.
- Demonstrated understanding of multi-state/country wage and labor laws, Union obligations.
- Excellent communication, customer service, and organizational skills.
The successful candidate will have a continuous improvement attitude to seek out and implement best practices.
