Digital Solutions Architect

hace 19 horas


Xico, México Servicenow A tiempo completo

At ServiceNow, our journey began in 2004 with a vision to transform work. Today, we're a global leader, empowering organizations to find smarter ways to work through our intelligent cloud-based platform. Our mission is to make the world work better for everyone.

About ServiceNow

We're proud of our innovative approach to technology and customer service. With over 8,100 customers worldwide, including 85% of the Fortune 500, we're dedicated to delivering exceptional results.

What You'll Do

In this role as a Customer Outcomes Senior Technical Consultant, you'll be responsible for designing and implementing ServiceNow solutions that achieve customer outcomes. Your technical expertise will help us deliver tailored configurations of our platform, aligning with industry best practices.

Your Key Responsibilities:

  • Participate in workshops with customers to assess current processes and identify future-state requirements.
  • Design and deliver ServiceNow solutions with a focus on long-term success and adherence to our technical standards and leading practices.
  • Provide oversight and unit testing of code developed by partner or customer employees.
  • Advise customers on leveraging ServiceNow Platform capabilities to enhance their business processes.
  • Guide customers in completing required documentation for technical aspects of the solution.
  • Maintain skills and certifications on relevant platforms to stay up-to-date with industry developments.

Qualifications

To succeed in this role, you'll need:

  • 8+ years of experience in professional services or equivalent education/experience.
  • The ability to travel up to 50%.
  • Industry domain expertise.
  • Creative problem-solving and comfort working independently.
  • Experience driving complex issues through analysis and resolution.
  • A strong track record of collaboration and teamwork.
  • ServiceNow certifications in aligned workflow.

Compensation

Estimated salary range: $120,000 - $180,000 per year, depending on location and experience.

Benefits

We offer a competitive package, including medical, dental, and vision coverage, retirement savings plans, and paid time off. We also value diversity, equity, and inclusion, ensuring a welcoming environment for all candidates.



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