Quality Assurance Manager

hace 4 semanas


Juárez, Chihuahua, México Johnson Controls A tiempo completo

Quality Assurance Manager Job Summary

This position plays a critical role in ensuring the quality of industrial processes, materials, and products by planning and conducting activities related to quality assurance.

Key Responsibilities:

  • Lead the facility's efforts in transforming the quality culture and improving processes and products with the goal of Zero Defects.
  • Drive operational excellence by identifying appropriate KPIs, setting targets, developing action plans, and leading cross-functional teams to improve processes and products.
  • Reduce the Cost of Poor Quality (CoPQ) through structured root cause problem-solving activities such as 8D and Six Sigma.
  • Develop, improve, and sustain the ISO 9001 Quality Management System, including management of internal audit programs and leadership during external audits.
  • Plan and oversee the analysis, inspection, testing, and other process controls to assure the quality of facility products or components to meet specification.
  • Lead the facility's Advance Product Quality Planning (APQP) stage gate quality deliverables for new product/process development and Engineering Change Notification (ECN) projects.
  • Manage the facility's supplier quality program, including incoming inspection, Production Part Approval Process (PPAP), supplier corrective actions, and scorecards to drive improvement.
  • Maintain a working knowledge of necessary government and industry quality codes and standards.

Requirements:

  • Bilingual (English and Spanish)
  • Bachelor's degree in Engineering (Electrical, Mechanical, Manufacturing Engineering) or a technical discipline
  • Minimum 5 years of related Quality experience in an ISO/TS certified manufacturing environment with at least 2 years of prior leadership experience
  • Extensive knowledge of ISO 9001 Quality Management Systems and ability to interpret technical drawings, specifications, and standards
  • Prior experience with New Product Introduction (NPI) and Advanced Product Quality Planning (APQP) techniques, including Production Part Approval Process (PPAP)
  • Strong background in root cause problem-solving, including knowledge of 8D, Six Sigma, and Statistical Process Control (SPC) tools and techniques
  • Demonstrated track record of driving a culture of quality transformation towards Zero Defects
  • Demonstrated strengths of resiliency, process-driven, and process-oriented, as well as successfully implementing Quality standards and best practices

Preferred:

  • Masters Degree (Engineering, Business, or Quality)
  • Six Sigma Certification Green/Black Belt (SSBB/SSGB)
  • ASQ Certified Manager of Quality (CMQ/OE) or Certified Quality Engineer (CQE)
  • ISO Lead Auditor Certified or ASQ Certified Quality Auditor (CQA)

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