Retail Operations Coordinator
hace 4 semanas
**About PayJoy**
At PayJoy, we're dedicated to providing financial services to under-served customers in emerging markets. Our patented technology and cutting-edge machine learning enable us to offer low-cost loans and qualify a high volume of customers.
**Job Overview**
We're seeking a skilled project manager to oversee the deployment and maintenance of our kiosk locations, as well as coordinate with marketing on the creation of point-of-sale materials. The ideal candidate will have strong organizational skills and be able to manage competing priorities.
**Key Responsibilities:**
• Register and process transactions for all rentals, materials, and expenses.
• Help manage inventory (devices and cards) and deliver reports to the buying team and credit line logistics team.
• Handle inquiries with location owners and escalate issues with engineering, sales, and other teams as needed.
• Create reports and define metrics for the project, including sales, traffic, inventory, and performance.
• Communicate regularly with promoters in the field to gather feedback and create action plans to enhance the customer experience.
**Requirements:**
• Strong organizational and project management skills.
• Ability to manage competing priorities and iterate quickly.
• Experience with documentation and process creation.
• Data-driven decision making and problem-solving skills.
**Desirable Requirements:**
• Intermediate Excel skills.
• Experience managing budgets and basic/intermediate SQL skills.
• Experience in retail or a related field.
**Benefits:**
PayJoy offers a range of benefits, including company-funded health and dental insurance, life insurance, and a 30-day Christmas bonus.
We're an equal employment opportunity employer and welcome candidates from all backgrounds.
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