Customer Support Specialist
hace 1 mes
We are a BPO with 30 years of experience providing excellent customer experiences to our clients and their customers.
Our goal is to deliver the greatest CX experience. We seek talent that can create a WOW factor.
Facts About Us:
- Paid training
- Opportunity for advancement
- A management team that cares about your personal and professional development
- Contests and bonuses to add extra money to your paycheck, and awesome prizes
- Comprehensive benefits for permanent full-time employees
This role involves assisting customers with phone, cable, and internet services on an inbound and outbound dialer.
You will work in-office in Hermosillo, Mexico.
Schedule: Multiple shifts are available Monday through Sunday.
RequirementsTo be successful, you need:
- Prior customer service experience
- High proficiency in speaking and writing English (at least 90%)
- High school degree or equivalent
Educational Benefits:
- Preference for high school graduates or equivalent
Professional Development Opportunities:
- Career advancement possibilities
Other Benefits:
- An attractive salary range: $15,000 - $20,000 per month
We are passionate about delivering exceptional customer experiences. Our ideal candidate has:
- Empathy and emotional intelligence
- A positive attitude and adaptability
- A passion for helping others
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