Area Operations Manager

hace 1 semana

Hermosillo, Sonora, México Amazon A tiempo completo
About the Role:
As an Area Operations Manager, you will be responsible for leading a team to ensure that our last mile delivery operations run smoothly and efficiently. You will work closely with colleagues in other teams to analyze data and performance metrics, and discuss operational pros and cons of technical improvements with engineers.

Key Responsibilities:
- Promote a culture of safety and wellbeing among team members.
- Analyze and implement corrective actions to ensure quality and productivity are consistently high, and business objectives are met across all shifts.
- Support and lead a team while handling administrative work and building a strong team culture.
- Analyze performance and suggest process improvements to optimize work and improve customer service.

A Day in the Life:
You will work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You will also monitor and maintain process efficiency. Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work, and wide-scale operational contingency planning.

About the Team:
We handle 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts.

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