Data Analyst
hace 7 días
**Job Summary**
At Hsbc, we're looking for a talented professional to join our team as a Data Analyst. As a key member of our retail banking business, you will play a crucial role in driving revenue generation, cost efficiency, and customer experience through the use of statistical techniques and business knowledge.
**Key Responsibilities**
- Build and deploy predictive models to improve customer experience and revenue generation
- Develop and implement test model quality and A/B testing frameworks for customer communications
- Work with stakeholders to determine how to use business data for business solutions focused on improving customer experience, cost reduction, and revenue generation
- Search for new data sources and assess their accuracy
- Promote the use of open source tools and languages within the team
- Lead and participate in the design and implementation of analytic products with multidisciplinary teams using agile methodology
- Browse and analyze databases to simplify and improve product development and business processes
- Make presentations at all levels of audiences and forums
- Protect the sustainability of the area by guaranteeing process automation and maintenance, model monitoring, and area objectives alignment in daily activities
**Requirements**
- Knowledge of machine learning, statistics, and data mining techniques
- Data inquisitive
- Solving complex problems
- Storytelling presentations
- Project team management
- Self-management
- Negotiation skills
- Good communication skills to promote cross-team collaboration
- Ability to learn and master new technologies
- Programming languages R or Python - Advanced
- SAS, R, and Python - Intermediate
- Qlik Sense - Basic
- Agile knowledge (intermediate, no certification required)
**What We Offer**
At Hsbc, we offer a comprehensive benefits package that includes a generous number of paid days off for employees to enjoy special life events, care for new family members, or grieve the loss of a loved one. Our paid time off package is among the best in the industry.
We're committed to creating a culture of well-being, balance, and self-care, and we're proud to offer a range of benefits that support our employees' physical, emotional, and financial well-being.
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