EUC Senior Analyst

hace 4 semanas


Xico, México Ntt Data, Inc. A tiempo completo
About the Role

Ntt Data, Inc. is seeking a highly skilled EUC Senior Analyst to join our team in Mexico. As a key member of our IT infrastructure team, you will be responsible for analyzing and understanding our current workstation management environment, managing user devices, and designing and implementing workstation configurations.

Key Responsibilities
  • Workstation Management: Analyze and understand our current workstation management environment, including SCCM, MEM, and Intune.
  • User Device Management: Manage user devices, including designing and implementing workstation configurations, managing and designing new GPOs and GPPs in Active Directory, and managing and designing new policies in Intune.
  • Application Deployment: Manage application deployments and their updates, develop and deploy scripts for complex Windows and macOS workstation configurations, and document processes, structure, and configuration.
  • Technical Support: Provide technical support for complex and modern end-user computing solutions, understand and promote end-user technology standards for hardware, OS, core applications, and peripherals.
  • Process Improvement: Identify and implement improvements, including standardization, automation, and optimization of services to reduce costs and improve delivery speeds.
Requirements
  • Excellent Organizational Skills: Possess excellent organizational skills and demonstrate attention to detail.
  • Technical Expertise: Possess strong technical expertise in workstation management, user device management, application deployment, and technical support.
  • Communication Skills: Excellent communication skills, with the ability to effectively communicate technical information to both technical and non-technical stakeholders.

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