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Salesforce Administrator

hace 2 meses


Xico, México Digitalocean A tiempo completo

About the Role

We are seeking a highly skilled Salesforce Administrator to join our team at DigitalOcean. As a Salesforce Administrator, you will be responsible for configuring, customizing, and optimizing Salesforce using standard declarative and programmatic capabilities.

Key Responsibilities

  • Configure and customize Salesforce using standard declarative and programmatic capabilities, including flows, validation rules, reporting, user/role/permission set administration, and marketplace apps.
  • Write new and troubleshoot existing APEX classes/triggers.
  • Manage and improve upon our experience/partner cloud sites using LWCs and Aura components.
  • Work closely with other business units to help troubleshoot and build integrations with internal product APIs and databases.
  • Troubleshoot user-reported issues across Sales/Service/Experience cloud.
  • Work with ETL tools such as Segment and Census to build and make updates to our data flows.
  • Collaborate with the Salesforce team to brainstorm solutions and complete assigned tasks within defined sprints.
  • Collaborate with other technical leaders across DO in analyzing requirements and designing integration solutions.
  • Help solution and define the team's long-term roadmap to support ongoing growth.
  • Work with large data sets in Salesforce/MySQL/Snowflake/PostgreSQL. Working knowledge of GO would be an asset.

Requirements

  • 5-7+ years minimum of job-related experience writing/debugging APEX, including Lightning Web Components (LWC), Lightning Aura, and VisualForce pages.
  • Experience with large Experience Cloud sites.
  • Experience with custom API integrations.
  • Salesforce Platform Developer II, Advanced Administrator, and Platform App certifications required. Experience Cloud Consultant and Omnistudio certifications preferred.
  • Strong automation building (Salesforce Flow) and troubleshooting skills.
  • Previous experience in sales operations, business operations, customer success, or account management preferred.
  • Experience with Github, CI/CD, Agile Methodology, Jira.

About DigitalOcean

We value development, diversity, and inclusivity. We offer a competitive array of benefits, including health insurance, unlimited vacation, retirement benefits, a generous parental leave program, and additional resources to support employees' overall well-being. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.