Customer Experience Lead

Responsibilities:- Promote a culture of safety and wellbeing among team members.- Analyze and implement corrective actions to ensure quality and productivity are consistently high, and business objectives are met across all shifts.- Support and lead a team while handling administrative work and building a strong team culture.- Analyze performance and suggest...

At Intugo, we are looking for a highly skilled Customer Service Team Lead to join our team. In this role, you will be responsible for supervising and guiding a team of customer service representatives to ensure they provide exceptional service to our clients.The ideal candidate will have at least 1-2 years of experience in a supervisory role and advanced...

Customer Experience ExpertWe are looking for a skilled Customer Experience Expert to join our team. In this role, you will be responsible for investigating and solving customer complaints, following up and ensuring shipments on requested dates, and processing manual ASN's through J-Com portal for expedited shipments.Main TasksInvestigate and solve customer...

At Te Connectivity, our Customer Service Teams are the central point of contact for various accounts regarding all daily operational requirements. As a Customer Experience Coordinator, you will be responsible for handling inquiries and pre-orders needs through all post-order activities.Key Performance Responsibilities:Extraordinary Customer Experience (ECE)...

Company OverviewIntugo is an international company dedicated to connecting brands with their customers and vice versa. Our mission is to deliver compelling experiences through world-class customer experience management (CXM) and business process outsourcing (BPO).We offer various services, including Customer Support, Sales Services, and more. Our goal is to...

Company Overview:Intugo is a dynamic organization dedicated to delivering exceptional customer experiences. We are committed to providing innovative solutions that exceed our clients' expectations.Job Summary:We are seeking a highly skilled Customer Experience Advocate to join our team. The ideal candidate will have a strong background in customer service,...

About IntugoIntugo is an international company that connects brands to their customers and facilitates connections through world-class customer experience management (CXM) and business process outsourcing (BPO). Our mission is to deliver compelling experiences that meet the needs of our clients and their customers.We offer a range of services, including...

We are a BPO with 30 years of experience delivering exceptional customer experiences. Our goal is to provide the greatest CX experience possible.As a Customer Service Representative, you will be on an inbound and outbound dialer assisting customers with their phone, cable, and internet services.We are looking for experienced team members for in-office...

We are seeking highly skilled and dedicated Customer Service Agents to join our team at Intugo. As a Bilingual Customer Support representative, you will play a crucial role in delivering exceptional customer experiences through effective communication and problem-solving skills.Key Responsibilities:Provide timely and professional support to customers via...

About Our CompanyAt Servicios Comerciales Amazon Mexico S. De R.L. De C.V., we are committed to innovation and customer satisfaction. As a Customer Experience Coordinator, you will play a key role in ensuring that our customers receive exceptional service. Your primary responsibility will be to oversee the day-to-day operations of our delivery station,...

**Job Details**As an Amazon Customer Service Associate, you will be responsible for providing exceptional support experiences to our customers. You will be the first point of contact for our North America and United Kingdom (UK) markets customers and will answer their requests through phone, chat, and/or email.Our Customer Service Associates use various...

MCI Careers is looking for talented individuals to fill the role of Customer Experience Specialist. In this position, you will play a vital part in supporting our commercial clients through various sales programs.Your primary responsibilities will include interacting with numerous customers daily to address concerns, promote new products and services, and...

We are seeking a highly skilled and experienced Multilingual Customer Experience Ambassador to join our team at Listentrust. In this role, you will be responsible for providing exceptional customer service while focusing on retention for three brands.Key Responsibilities:Drive sales and upsell opportunities for two designated brandsAddress customer concerns...

Position OverviewThe role of the Account Manager is to interact with hundreds of customers each week across the country, focusing on resolving support issues, selling new products and services, and delivering a best-in-class customer experience.To excel in this position, you will need to be a confident team player who brings a positive and enthusiastic...

**About the Role**We are seeking a highly skilled Quality Monitoring Agent to join our team at Allegro Response. As a Quality Monitoring Agent, you will be responsible for monitoring customer service interactions, identifying areas for improvement, and collaborating with our Quality Assurance and Training teams to design and implement corrective...

RUI, a BPO specializing in outsourced customer support management, is seeking a versatile and detail-oriented individual to join our team as an Outbound Calls and Chats Sales Supervisor.About the RoleThis role involves leading a team of sales representatives who will contact existing and new customers regarding upgrades to their Internet services via phone...

About the RoleResultsCX is a premier customer experience partner to Fortune 100 and 500 companies, helping them achieve satisfaction and loyalty through digitally influenced customer journeys.We are seeking an experienced Site VOC Manager to join our team. This role will be responsible for VOC Communications/Initiatives at the site level, in partnership with...

At Rui, we're a BPO with 30 years of experience delivering exceptional customer experiences to our clients and their customers. Every day, our goal is to provide the best possible CX experience.We're seeking talented individuals who can create a WOW factor by exceeding expectations. As a member of our team, you'll be working in an inbound and outbound dialer...

TE Connectivity's Quality and Reliability Engineering Teams analyze the ability of product and production systems to comply with customer and contractual requirements through established reliability factors.They design, recommend revisions and install quality control systems, develop and document analytical methods for establishing reliability of products...

As a Sales Representative at Cristina Urias, you'll play a vital role in driving revenue growth while delivering outstanding customer experiences. Your primary responsibilities will include:• Greeting and assisting customers over the phone to determine their questions, needs, and reasons for their patronage.• Providing information about firm services and...