Business Solutions Specialist
hace 4 días
Company Overview
MX003 Marsh And Mclennan Servicios S.A. De Cv is a leading provider of risk, strategy, and performance services.
Job Description
We are seeking an experienced Business Solutions Specialist to join our team in Mexico City.
About the Role:
The successful candidate will be responsible for gathering detailed business requirements, identifying process improvements, and recommending solutions using ServiceNow functionality.
They will also possess strong analytical skills to effectively collect, organize, and analyze large sets of data, as well as proficiency in Excel, SQL, and data visualization tools such as Qlik Sense or Tableau.
Main Responsibilities:
- Gather detailed requirements from the business for both data analytics and ServiceNow solutions
- Evaluate current processes and identify areas for improvement using ServiceNow functionality
- Translate business requirements into technical specifications and optimal solutions
- Manage and execute testing to verify that development meets the specified requirements
- Use SQL, Excel, and BI tools for data analysis and testing of data quality
Requirements:
- ServiceNow experience – Understanding of catalog items, workflows, reports (required)
- Experience with running queries in SQL, Excel (required)
- Experience with data visualization tools such as Qlik Sense (preferred), Tableau, or Power BI
- Excellent communication skills in English (C1 level)
What We Offer:
A competitive salary of $120,000 - $150,000 per year, plus benefits including vacation time, sick leave, and national holidays.
Our company culture values collaboration, innovation, and continuous learning, offering opportunities for professional growth and development.
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