Sales and Service Associate

hace 4 semanas


Xico, México Marriott International, Inc A tiempo completo

Job Summary
We are seeking a highly skilled and customer-focused Sales and Service Associate to join our team at Marriott International. As a key member of our reservations and services team, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions with our customers.

Key Responsibilities
• Provide personalized service to guests, responding to their needs and resolving any issues in a timely and professional manner.
• Collaborate with colleagues to ensure seamless communication and coordination of guest requests.
• Maintain accurate records and reports, ensuring compliance with company policies and procedures.
• Develop and maintain positive relationships with guests, colleagues, and other stakeholders.
• Stay up-to-date with company policies, procedures, and initiatives, applying this knowledge to improve guest experiences.
• Participate in ongoing training and development to enhance skills and knowledge.

Requirements
• High school diploma or equivalent required; degree in hospitality or related field preferred.
• Excellent communication and interpersonal skills, with ability to work effectively in a team environment.
• Strong problem-solving and analytical skills, with ability to think critically and make sound decisions.
• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
• Proficiency in Microsoft Office and other relevant software applications.
• Ability to lift up to 10 pounds and stand for long periods, with regular breaks as needed.

About Marriott International
Marriott International is a global hospitality leader, committed to delivering exceptional guest experiences and fostering a culture of inclusivity and respect. We believe in the power of diversity and are dedicated to creating opportunities for growth and development for our associates. Join our team and become part of a dynamic and supportive community that values innovation, teamwork, and customer satisfaction.



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