Quality Assurance Specialist
hace 4 semanas
**Quality Assurance Specialist Role Summary**: We are seeking a Quality Assurance Specialist to collaborate with multidisciplinary teams to ensure product quality meets specifications and supports customer needs. The ideal candidate will work with urgency to identify root causes, develop corrective actions, and provide input to upstream processes.
**Key Responsibilities and Essential Functions**:
Track and analyze complaints, warranty claims, and warranty data for management reviews
Liaise between process engineering, product engineering, manufacturing, and customers to facilitate effective root cause analysis and corrective action activities
Receive and track field complaints, analyze, and respond to customer concerns
Champion corrective action processes for warranty and field concerns
Work with product engineering to identify design solutions for customer issues and ensure effective implementation
Develop product and process reliability requirements using reliability and design techniques
Create and implement In-process Quality Control (IPQC) audits and continue process improvement to reduce process variation
Issue internal corrective action requests to manufacturing for resolution
Facilitate and promote problem-solving techniques for effective root cause analysis and successful closed-loop corrective action
Develop the annual manufacturing quality audit plan, train internal audit team members, and perform necessary duties as required
Support Andon light process for reporting and correcting problems found during the manufacturing process and at end of line inspection
Deploy Layered Process Audit (LPA) process using mobile audit platforms
**Qualifications, Skills, and Education**:
Bachelor's degree in Mechanical, Industrial, or Manufacturing Engineering, or related technical field
3 years of experience in Quality Assurance and/or Manufacturing Excellence
Ability to lead/facilitate teams
Proven project management skills
Exceptional problem-solving skills using data-driven analysis
Lean manufacturing training and proven ability to use lean tools and methodologies
Working knowledge of Advanced Product Quality Planning (APQP), Control Plans, Production Part Approval Process (PPAP), Failure Mode and Effect Analysis (FMEA)
Excellent communication skills: speaking, writing, listening
Preferred Qualifications: ASQ Certified Quality Engineer or Reliability Engineer Certification, and/or training, Six Sigma / Red X Certification or training, Geometric Dimensioning and Tolerances skills and knowledge, Excellent attention to detail, Superior communication skills, Work under pressure, Lean Philosophy, Six Sigma, Document defects with conciseness, accuracy, and details to ensure defects are not reproduced
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