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Senior Consultant
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Job Title: Senior Consultant
About the Role:
We are seeking a skilled professional to manage, maintain, and enhance our Atlassian suite of tools, including Jira, Confluence, and associated plugins. The ideal candidate will be responsible for ensuring optimal performance and usability of the tools while providing support to users.
Key Responsibilities:
- Manage, maintain, and upgrade the Jira and Confluence applications and plugins.
- Conduct regular testing of both applications and their plugins to ensure plugins are up to date.
- Provide basic support to users, troubleshooting any technical issues they may face.
- Adaptavist ScriptRunner automation knowledge (enhancing workflows, automating Jira tasks, customizing the Jira user interface).
- Ensure the security, reliability, and performance of the applications.
- Create and maintain technical documentation and user-guides.
- Manage project archiving in accordance with company policies and procedures.
Required Skills and Experience:
- Expertise in managing, maintaining, and upgrading Jira and Confluence applications.
- Strong knowledge of Adaptavist ScriptRunner.
- Coding experience in groovy or java.
- Problem-solving skills and the ability to provide effective technical support.
- Experience with application testing and quality assurance.
- Good communication skills.
- Ability to train users on the use of Jira and Confluence.
About Us:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.
