Insurance Claims Specialist

hace 1 semana


Ciudad de México, Ciudad de México AIG A tiempo completo

We are seeking an Insurance Claims Specialist to join our team at AIG. As a key member of our claims function, you will be responsible for handling initial notice of loss (FNOL) information and ensuring its proper recording and processing.

About the Role
  • The ideal candidate will have a bachelor's degree or equivalent experience in a related field, with a minimum of 1 year of adjusting experience in lower-level complexity claims.
  • Strong analytical and communication skills are essential, as you will be working closely with internal clients and stakeholders to provide timely and accurate information.
  • Proficiency in Desk Management, phone etiquette, time management, and dealing with difficult customers is also required.

A Day in the Life

  1. Initial FNOL recording and processing: You will be responsible for accurately capturing and documenting initial notice of loss information, ensuring that all relevant details are recorded and processed correctly.
  2. Data analysis and validation: You will analyze new claims received and validate data entered into the FNOL module, selecting the appropriate coverage to be affected for recording.
  3. Reserving and policy application: You will perform initial reserving and apply policies as needed, ensuring that all necessary documentation is complete and accurate.
  4. Documentation and reporting: You will generate loss notices and acknowledgement letters, send policy requests to external adjusters and analysts, and create new claim advised reports.
  5. Customer service: You will provide efficient service to internal clients, responding promptly to queries and resolving issues in a timely manner.

What We Offer

  • An estimated salary range of $60,000 - $80,000 per annum, depending on experience.
  • A competitive benefits package, including health insurance, retirement plans, and paid time off.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.

Why Join Us

AIG is a global leader in commercial and personal insurance solutions, with a commitment to delivering innovative and effective risk management solutions to our clients. We offer a unique opportunity to join a diverse and inclusive team, with a culture that values creativity, innovation, and customer satisfaction.

We foster a culture of belonging, celebrating individual differences and promoting diversity, equity, and inclusion throughout our organization. Our flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs) all contribute to creating a welcoming and inclusive work environment.



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