Software Operations Excellence Specialist

hace 4 días


Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

Job Overview

This role plays a crucial part in the Software Lead to Cash organization, focusing on electronic software processes. The ideal candidate will enhance current business processes, identify opportunities for improvement, and contribute to special projects.

Key Responsibilities

  • Manage electronic software licensing and fulfillment processes, vendor purchase order management, inventory analysis, demand management, logistics management, and import/export operations within a global business unit.
  • Identify process improvements and develop recommendations.
  • Collaborate on New Product Introduction and product readiness for software ordering and licensing.
  • Coordinate regional and global business unit teams to maintain and enhance business processes.
  • Regularly review performance metrics and articulate findings to management.
  • Contribute to priority projects with complex analyses and assist in developing recommendations.
  • Mentor junior-level staff.

Requirements and Qualifications

  • A Bachelor's or Master's degree in Supply Chain Management, Manufacturing Engineering, Operations management, Business Administration, or a related field.
  • Typically 4-7 years of experience in supply chain, operations, or a related field, or an advanced degree with 3-5 years of experience.

PREFERRED CERTIFICATIONS

  • Project Management Professional (PMP) Certification
  • Certified Professional In Supply Management (CPSM)

Knowledge and Skills

  • Automation and Robotics
  • Sharepoint Lists and Workflows
  • Product Life Cycle
  • Continuous Improvement Process
  • Data Analysis
  • Enterprise Resource Planning
  • Finance
  • Inventory Control
  • Inventory Management
  • Key Performance Indicators (KPIs)
  • Lean Manufacturing
  • Material Requirements Planning
  • Materials Management
  • Process Improvement
  • Procurement
  • Production Planning
  • Purchasing
  • SAP Applications
  • Supply Chain
  • Supply Chain Analysis
  • Supply Chain Management
  • Supply Chain Planning
  • Warehousing

Cross-Organizational Skills

  • Effective Communication
  • Results Orientation
  • Learning Agility
  • Digital Fluency
  • Customer Centricity

Impact and Scope

This role impacts multiple teams and may act as a team leader, providing direction and facilitating information validation and decision-making.

Complexity Level

The role responds to moderately complex issues within established guidelines.



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