Virtual Event Specialist

hace 3 semanas


Monterrey, Nuevo León, México Contactpoint 360 A tiempo completo

Job Summary

The Event Production Manager is responsible for ensuring a seamless live event experience. This includes logging into the attendee URL, making introductory engagement with the customer and AV team, and coordinating dial-out with the operator-assisted phone bridge.

Key Responsibilities

  • Join live studio, video bridge, and comm lines
  • Make introductory engagement with customer and AV team
  • Coordinate dial-out with operator-assisted phone bridge
  • Establish primary and secondary webcast streams and quality check for transcode errors
  • Facilitate pre-conference testing and review of live studio controls, call flow, and preferred start-up procedure

Live Event Action Items

  • Facilitate transition from standby to on-air
  • Check audience feed to ensure streams have properly gone on-air and there are no anomalies
  • Monitor and answer technical questions from the audience
  • Monitor presenter chat and audience capacity
  • Assist with cue switching, speaker layout transitions, and player layout transitions

Event Wrap Action Items

  • End the webcast at the conclusion of the show
  • Conduct post-event editing or player closure as needed

ContactPoint 360 is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, or disability.



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