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We are seeking an experienced Compliance Officer - Consumer Operations who can ensure that our company's consumer operations comply with regulatory requirements and industry standards. As a key member of our team, you will play a vital role in maintaining our reputation for excellence and integrity.
Job SummaryIn this role, you will evaluate calls for compliance issues, identify potential risks, and develop strategies to mitigate them. You will also prepare and send regular compliance reports to leadership, highlighting areas of improvement and suggesting corrective actions.
Our ideal candidate has prior experience in collections, knowledge of FDCPA and State rules and regulations, and strong analytical and problem-solving skills. They should be able to communicate effectively with colleagues and external stakeholders, and have a proven track record of working collaboratively with cross-functional teams.
