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Bilingual Customer Service Representative

hace 2 meses

Tijuana, Baja California, México Empleando Mexico A tiempo completo

**Job Opportunity at Empleando Mexico in Tijuana, Baja California**

We are seeking a highly skilled and motivated Bilingual Customer Service Executive to join our team at Empleando Mexico in Tijuana, Baja California.

**Key Responsibilities:**

• Provide exceptional customer service and support to clients via phone, email, and chat

• Handle customer inquiries, resolve issues, and escalate complex problems to senior team members

• Collaborate with cross-functional teams to achieve sales and customer satisfaction goals

• Develop and maintain strong relationships with clients to drive repeat business and referrals

• Stay up-to-date with industry trends, products, and services to provide accurate and informed responses to customer inquiries

**Requirements:**

• Advanced English language skills (written and verbal)

• Minimum 1 year of experience in customer service or sales

• Excellent communication, problem-solving, and interpersonal skills

• Ability to work in a fast-paced environment and adapt to changing priorities

• Strong computer skills and proficiency in CRM software

• Availability to work on-site in Tijuana, Baja California

**What We Offer:**

• Competitive fixed salary

• Comprehensive benefits package

• Opportunities for career growth and professional development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance