Digital Community Content Specialist

hace 6 días


Xico, México Invicta Stores A tiempo completo
Job Summary

We are seeking a highly skilled Digital Community Content Specialist to join our team at Invicta Stores. This is a full-time remote position with a competitive salary of $30,000 per month.

About the Role

The Digital Community Content Specialist will be responsible for creatively telling our story while managing our brand voice and image across multiple media platforms. This includes creating and publishing engaging content, reviewing social media metrics, and crafting responses to customer feedback and messages.

Key Responsibilities:

  • Embody our brand persona across social media channels
  • Provide innovative content ideas to nourish our brand storytelling
  • Respond to comments and customer queries using our brand voice
  • Implement social media campaigns, including scheduling posts across multiple channels
  • Monitor social media content campaigns and analyze web traffic from our online community using key performance indicators
  • Monitor and report on customer feedback and online reviews to management and stakeholders
  • Identify and share insights regarding our community's behavior and needs
  • Plan and execute community initiatives and programs
  • Stay up-to-date with digital trends
  • Participate in social events, corporate events, and workshops
Requirements

To be successful in this role, you will need:

  • A Bachelor's Degree in Marketing or a related field
  • 3-5 years of proven work experience as a community manager
  • Excellent writing and oral communication skills
  • Great customer service and interpersonal skills
  • Knowledge of search engine optimizations (SEO) and web metrics
  • Ability to interpret engagement metrics
  • Attention to detail and ability to multitask
  • Good judgment and problem-solving skills
About Invicta Stores

Invicta Stores is a leading company in the industry, committed to delivering legendary behaviors that meet and exceed all internal and external customers' expectations. Our values, beliefs, and principles guide us to adhere to our mission during both good and bad times. We offer a dynamic work environment and opportunities for growth and development.



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