Cloud Operations Engineer

hace 2 semanas


Xico, México Thomson Reuters A tiempo completo

About the Role

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We are seeking an experienced Senior Cloud Operations Engineer to join our Shared Capabilities Reliability and Operation team. As a key member of our team, you will provide operational support across Shared Capabilities services and Platforms, acting as the go-to person for any production issue, troubleshoot and escalate as needed, and monitor until successful resolution.

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Key Responsibilities:

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  • Provide operational support across Shared Capabilities services and Platforms">
  • Act as the go-to person for any production issue, troubleshoot and escalate as needed, and monitor until successful resolution">
  • Build and maintain monitoring for all aspects of infrastructure and the platform and implement Alerting mechanism using cloud native solutions">
  • Promote best practices for our CI/CD processes">
  • Maintain end-to-end security ensuring that we meet best practices standards">
  • Extreme collaboration within our teams - Canada, US and India">
  • Ongoing participation in Scrum team, and an embrace of an agile work model">
  • On-call Rotation: Participate in on-call/shift rotations">
  • Keep up-to-date with emerging cloud technology trends, especially around DevOps">
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About You

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You're a fit for this role if your background includes:

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  • Bachelor's degree in Computer Science or related field required">
  • Minimum of 2 years of experience in building & operating cloud-based production services and platforms (AWS/Azure)">
  • Highly skilled in Unix/Linux and knowledge (exposure to RHEL)">
  • Experience or knowledge of implementing observability: DataDog, SumoLogic, CloudWatch, ELK">
  • Experience in automation for CI/CD (either Git /Jenkins / CloudFormation / TerraForm)">
  • Experience or knowledge of Container technology such as Docker, Kubernetes and Istio service mesh">
  • Team player with a can-do attitude">
  • Thrives working collaboratively and transparently">
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What We Offer

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You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

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  • Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected">
  • Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more">
  • Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings and employee incentive programs; resources for mental, physical, and financial wellbeing">
  • Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking">
  • Social Impact: Nine employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact">
  • Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency">
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$150,000 - $180,000 per year, depending on experience and qualifications.



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