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Technical Support Specialist

hace 2 meses


Mexicali, Baja California, México Cognizant A tiempo completo

About the Role:

Cognizant is seeking an exceptional Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in providing technical assistance to our clients, ensuring their IT needs are met with the highest level of quality and service.

Key Responsibilities:

  • Adhere to defined processes and procedures to ensure timely and effective resolution of technical issues.
  • Provide technical support and assistance to clients, including troubleshooting, problem-solving, and resolution of technical issues.
  • Collaborate with cross-functional teams to ensure seamless delivery of technical support services.
  • Contribute to the development and maintenance of knowledge management processes and procedures.
  • Participate in knowledge sharing sessions and contribute to the growth and development of the team.

Why Cognizant?

Cognizant is a leading IT services provider, offering a dynamic and growing environment where you can contribute your skills and expertise to drive business success. As a Technical Support Specialist, you will have the opportunity to work with a talented team, develop your skills and expertise, and contribute to the growth and success of our clients.

What We Offer:

  • Ongoing support and funding for training and development plans.
  • A highly competitive benefits and salary package.
  • The opportunity to work with leading clients and contribute to their success.