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Senior DevOps Engineer

hace 2 meses

Saltillo, Coahuila de Zaragoza, México Sap A tiempo completo
Job Summary

We are seeking a highly skilled DevOps Engineer to join our PlusOne Data Management Engineering team at SAP. As a key member of our Global Cloud Storage Operations Engineering team, you will be responsible for managing and operating our global-scale cloud storage systems.

Key Responsibilities
  • Regularly maintain and update NetApp Enterprise storage systems to ensure high performance, capacity, and security.
  • Configure and optimize Ceph storage infrastructure for peak performance.
  • Handle storage provisioning and development within the Ceph and enterprise storage environments.
  • Troubleshoot and resolve any issues related to performance or reliability across all the storage systems.
  • Drive continuous improvement of the Ops services in terms of process design, tool advancement, better operational efficiency, reduced TCO, support quality, and enhanced customer satisfaction.
  • Collaborate with other IT teams to ensure efficient integration of the storage systems with other infrastructures.
  • Use DevOps practices to automate recurring storage administration tasks.
  • Develop, implement, and optimize Infrastructure as Code (IaC) processes, adhering to best practices for IaC development.
  • Document system changes or updates and provide training to other team members.
  • Stay abreast of industry trends to introduce relevant features or advancements in the organization's storage systems.
  • Provide on-call support to resolve operational issues.
Requirements
  • A Bachelor's or Master's degree, or equivalent education.
  • Minimum 8 years experience with technical storage expertise in a Storage and IT customer-facing role.
  • In-depth knowledge of storage concepts and architectures, specifically with NetApp Storage infrastructure.
  • Experience with CEPH managing and operating an object storage footprint.
  • Comprehensive understanding of IT processes and best practices related to backup and recovery, NAS/SAN, and object technologies.
  • A willingness to work in a team environment, focusing on supporting enterprise SAN, NAS, and Object infrastructure through design development, tiering, installation, configuration, and maintenance planning.
  • Fast learning capabilities and the ability to work independently, with strong interpersonal skills, organizational skills, motivation, exceptional customer service, project management, and analytical abilities.
  • Proficiency in the DevOps framework, and familiarity with tools such as GitHub, Jenkins, Ansible, Docker, Kubernetes, Jira, and Prometheus, as well as Agile methodologies.
  • Experience with operating and managing Kubernetes clusters, ensuring their high availability and overall health.
  • Ability to use scripting languages such as Bash, Python, or Golang to automate repetitive tasks and improve workflows.
  • Knowledge of Infrastructure as Code (IaC).
  • Knowledge of OpenStack and backup and recovery solutions is an advantage.
About Us

The PlusOne Data Management Engineering team, as part of SAP's Global Cloud Infrastructure and Delivery, is central to SAP's cloud success. We provide infrastructure and operational support for global-scale cloud storage systems. Our team, the Global Cloud Storage Operations Engineering, is a global organization delivering a comprehensive variety of managed storage solutions designed to meet the varied needs of our cloud customers worldwide.

We believe in unleashing all talent and creating a better and more equitable world. SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.

We are an equal opportunities employer and welcome applications from all qualified candidates. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.