High Level Service Delivery Manager

Company Overview:NTT DATA is a leading IT services provider that helps organizations navigate their digital transformation.About the Role:We are seeking an ITIL Service Delivery Manager to join our team in Mexico. The successful candidate will be responsible for overseeing and administering ITIL-based service support and technical account management.Key...

About the RoleWe are seeking a highly skilled Service Delivery Manager to lead our Customer Service team in Mexico - Interlomas. This is an excellent opportunity for a seasoned professional to drive service excellence and contribute to the success of our business.

Job Summary:">We are seeking an IT Service Delivery Manager to oversee, facilitate, and administer ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis.About the Role:">">The incumbent will be responsible for managing and overseeing service delivery processes,...

Job Description: At Allianz Partners, we are seeking a highly skilled Global Service Delivery and Transition Lead to join our team. As a key member of our organization, you will be responsible for ensuring seamless global service delivery and efficient transition processes for our Mobile Device & Digital Risks (MDDR) and Easy Living (EL) line of businesses....

Ntt Data, Inc. is seeking an experienced IT Service Delivery Manager to join their team in Mexico City, Mexico. The ideal candidate will have 4-7 years of relevant experience and a strong understanding of ITIL processes and principles. This role involves overseeing service delivery processes, coordinating resources, managing client relationships, and...

**Job Overview**Xerox is a leading provider of document management and printing solutions. We are seeking an experienced Service Delivery Manager to lead our client relationships and contract delivery in Mexico City.**Key Responsibilities**Manage client relationships and ensure customer satisfaction by maintaining contracted service levels.Plan, manage, and...

**Role Overview**We are seeking a highly skilled Cloud and SAP Service Delivery Manager to lead the service delivery of our cloud and SAP solutions. The successful candidate will have a deep understanding of cloud and SAP technologies and be able to manage the delivery of complex projects.**Key Responsibilities**Lead the service delivery of cloud and SAP...

Job Summary:We are seeking a highly skilled Service Delivery Specialist to join our team at Epson America, Inc.About the Role:The Service Delivery Specialist will collaborate with key customers, including Service Coordinators, Authorized Service Centers, End Users, Product Managers, Sales Managers, Marketing Managers, Sales Executives, Wholesalers and...

Senior Service Manager Role at BackbaseAs a Senior Service Manager at Backbase, you will be responsible for overseeing a portfolio of current in-production customers. Your primary focus will be on developing and owning the Service Excellence practice to improve customer satisfaction, quality, and stability.You will promote active engagement with high-level...

About the RoleThis role involves overseeing Infor Managed Services (IMS) agreements in accordance with company policies and procedures, project management guidelines, and best practices for service delivery. As a key member of our Global Delivery Services division, you will work closely with customers to ensure seamless service excellence.

Job DescriptionWe are seeking an experienced Customer Service Delivery Manager to join our team in Mexico. As a key member of our organization, you will be responsible for leading the activities of the sales team for the DrivePro part and D4 division in Mexico.The ideal candidate will have a Bachelor's degree in Mechanical or Electrical engineering or...

Citi is a leading global bank with operations in over 160 countries. As a Senior Customer Service Operations Manager, you will be responsible for managing a team of customer service representatives to provide exceptional service to external clients.**Job Description:**The role involves overseeing the daily activities of the team, ensuring that they are...

We are seeking an exceptional Service Desk Team Lead to join our team at Cognizant. This is an exciting opportunity for a motivated and experienced professional to work with one of our clients, supporting the delivery of high-quality services.**Responsibilities:**As a Service Desk Team Lead, you will be responsible for the delivery of IT services, including...

**Job Summary**We are seeking an exceptional Service Delivery Director to lead our Softwareone team in Mexico city. This is a full-time position responsible for overseeing the service delivery process, ensuring high-quality results, and fostering a productive work environment.The successful candidate will have at least 4-6 years of experience in a...

OverviewL'Oréal is a global beauty leader, with a rich history and a strong commitment to innovation. As a cloud service delivery expert, you will play a critical role in helping us achieve our ambition to become the #1 BeautyTech company.

About the RoleCiti seeks a highly skilled and experienced Senior Customer Service Manager to join our team. This is an excellent opportunity for someone who wants to take their career to the next level and lead a team of customer service professionals.Job SummaryThe successful candidate will be responsible for leading a team of 15-25 customer service...

About the RoleGigamon is seeking a highly skilled Senior Project Delivery Manager to join our Professional Services team. As a Senior Project Delivery Manager, you will be responsible for overseeing all aspects of service delivery, including scoping, proposal generation, delivery, and final deliverables.Key Responsibilities:Manage engagements to ensure...

The Service Manager role at Citi is an intermediate management position that provides full leadership and direction to a Customer Service team.Key Responsibilities:* Resolve complex issues with significant organizational impact, ensuring high quality and productivity standards are met.* Evaluate team performance, making recommendations for pay increases,...

About the Role:We are seeking a highly skilled High-Level Java Engineer to join our team in Mexico. This role involves providing top-notch support for complex issues, participating in requirement gathering and design, and collaborating with stakeholders.Key Responsibilities:Actively resolve L3 issues through detailed analysis, code fixes, and rigorous...

Job Title: Customer Service Resolution ManagerLocation: Global OpportunitiesWe are seeking a skilled Customer Service Resolution Manager to join our team at Marriott Vacations Worldwide. As a key member of our customer service department, you will be responsible for addressing member problems through investigation and tracking of individual incidents.About...