Client Liaison

hace 7 días


Ciudad de México, Ciudad de México TK Recruitment A tiempo completo
About the Role

We are seeking a highly skilled and empathetic Client Liaison to join our team at TK Recruitment. As a Client Liaison, you will be the primary point of contact for our clients, providing exceptional support and guidance throughout the surrogacy process.

Key Responsibilities
  1. Client Support and Guidance: Provide clear and concise information to clients regarding the surrogacy process, addressing their concerns and needs in a timely and professional manner.
  2. Process Coordination: Coordinate with clients, medical professionals, and other stakeholders to ensure a smooth and efficient surrogacy process.
  3. Communication and Documentation: Maintain accurate and up-to-date records of client interactions, progress, and correspondence.
  4. Problem-Solving and Conflict Resolution: Identify and resolve client concerns and issues in a fair and professional manner.
  5. Team Collaboration: Work closely with our team to ensure seamless communication and coordination throughout the surrogacy process.
Requirements
  • Experience: Previous experience in customer service, call-center operations, or a related field.
  • Language Skills: Advanced or bilingual proficiency in English.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to communicate complex information in a clear and concise manner.
  • Organizational Skills: Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Knowledge and Skills: Knowledge of surrogacy processes and procedures, with the ability to apply this knowledge in a practical and effective manner.
What We Offer
  • Competitive Salary: A competitive salary based on experience and qualifications.
  • Opportunities for Growth: Opportunities for career advancement and professional growth within our organization.
  • Collaborative Work Environment: A dynamic and supportive work environment with a team of experienced professionals.

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