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Bilingual Team Lead

hace 2 meses

Tijuana, Baja California, México Allied Collections Services A tiempo completo

**About the Role**

We are seeking a highly skilled and experienced Bilingual Supervisor to join our team at Allied Collections Services. As a key member of our operations team, you will be responsible for leading and managing a team of professionals who work with our US-based clients.

**Key Responsibilities**

  • Supervise and monitor work processes to ensure department objectives are met
  • Coach, counsel, and discipline employees to achieve job results
  • Implement and enforce systems and procedures to maintain a safe and healthy work environment
  • Develop schedules, assign and monitor work, and implement productivity standards to complete operations
  • Provide quality service by enforcing quality and customer service standards

**Requirements**

  • 1 year of experience as a Bilingual Supervisor
  • Excellent communication and leadership skills
  • Ability to work in a dynamic environment
  • Knowledge of quality management, delegation, performance management, and organization

**What We Offer**

  • Competitive salary: $20-$24,000 per month
  • Full-time position
  • Option for indefinite contract