ERP Systems Analyst
hace 2 semanas
About the Role:
MCC Label is seeking a highly skilled ERP Systems Analyst to join our team. As a key member of our Business Systems team, you will be responsible for analyzing and improving our business processes, implementing new systems, and providing exceptional support to our end-users.
Key Responsibilities:
- Apply strong knowledge of assigned business processes for analyzing, designing, developing, and testing system functions for assigned business areas to ensure that the supporting systems meet the business requirements.
- Work with the Business Analyst team to implement the ERP software in new MCC facilities
- Work with users to gather detailed requirements and develop functional specifications for new system requirements, system enhancements and reporting requirements.
- Utilize data & process analysis methods and tools to identify system and process improvement opportunities.
- Configuration and maintenance of assigned business systems to support project requirements and enhancements for changing operational and business needs.
- Conduct knowledge transfer and training of end-users, including the sharing of best practices. Create and maintain system, process, and end-user documentation.
- Ensure that project requirements, timeline, budget, and scope are being met.
- Work with users to develop report requirements to support business processes and continuous improvement. Experience in report writing and SQL query building is desired, but not necessary.
- Act as functional and technical liaison between users and the IT application development team to deliver custom solutions that require more complex program coding.
- Perform data analysis and minor programming to support data migration from legacy systems to standard business systems.
- Provide user support for business systems related issues including researching transactional issues, identify root causes and drive resolution. Administer and support applications as necessary (login, functionality, reporting, data integrity, interfaces). Maintain support log of issues and requests following service request guidelines.
- Ensure all established policies, procedures and controls are enforced and followed.
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