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Client Risk Oversight Officer
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Position Overview
Citibank is committed to enhancing its governance and control framework by establishing Client -CAO, a newly formed function within the 1st Line of Defense, dedicated to the consistent management of Credit Risk activities across its Institutional Client Group.
The Client -CAO was created to deliver a comprehensive 'end-to-end' approach to credit underwriting, identification, measurement, management, and monitoring for wholesale credit operations throughout the organization. This initiative is part of the Wholesale Credit Risk Program, a strategic endeavor aimed at refining ICM's Target Operating Model, with a presence in over 40 countries.
This position will report to the In-Business Central Controls & Enhancement Monitoring and Reporting Lead within Client-CAO, focusing on continuous control monitoring and independent testing of controls.
The Central Controls & Enhancements team is responsible for all supervisory and conduct metrics within the department, tasked with identifying best practices, integrating controls across legacy systems, analyzing and implementing enhancements, mapping process flows, and coordinating with other Controls teams.
This role presents an exciting opportunity for a pragmatic professional with a strong grasp of credit risk controls and a desire to impact a dynamic environment positively. The incumbent will collaborate closely with CLIENT-CAO business units and will be introduced to various growth opportunities within the organization.
Key Responsibilities
- Develops, tests, and monitors key controls identified for each product line, documenting results and reporting findings.
- Collaborates with a geographically diverse team to conduct control monitoring and testing.
- Ensures appropriate remedial actions are implemented when deficiencies are identified, performing root cause analysis.
- Provides governance and oversight for Client-CAO controls.
- Identifies best practices in control processes.
- Implements enhancements to Business Controls.
- Performs additional duties as assigned.
Required Skills
- Highly analytical with the ability to exercise discretion and sound judgment.
- Strong problem-solving capabilities.
- Results-oriented mindset.
- Adaptability to meet the evolving needs of the organization during various phases of transformation.
- Ability to collaborate effectively to achieve business objectives.
- Experience working with multidisciplinary teams across different regions.
- Proficient communication skills with management and cross-functional teams.
Additional Qualifications
- Bachelor's degree or equivalent experience.
- Experience in internal operations audit or similar roles involving controls is advantageous.
- Proven track record in managing enhancement projects and engaging with teams across all lines of defense globally.
- Familiarity with Risk & Control disciplines, standards, and associated systems.
- Self-starter with flexibility, innovation, and adaptability.
- Ability to thrive in high-pressure, time-sensitive environments.
- Capability to work both collaboratively and independently, navigating complex organizational structures.
- Proactive communication style, ensuring no surprises in issue reporting.
- Excellent written and verbal communication skills.
- Strong presentation skills, both in-person and via virtual platforms.
- Proficient in Excel and PowerPoint.
- Bilingual in Spanish is a plus.
Language Proficiency
Advanced English proficiency is required (conversational).
Job Family Group: Risk Management
Job Family: Business Risk & Control
Time Type: Full time
Citibank is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries invite all qualified interested applicants to apply for career opportunities.
