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Project Management Office Lead

hace 2 meses

Guadalajara, Jalisco, México Wipro Limited A tiempo completo
Project Management Office Lead

Overview:

The Project Management Office Lead is responsible for overseeing the complete end-to-end project management lifecycle, encompassing project planning, delivery, client interaction, and people management. This role involves working closely with the offshore Delivery Manager/Program Manager to ensure alignment with account plans and timely delivery to avoid penalty payouts.

Key Responsibilities:

  • Collaborate with the offshore Delivery Manager/Program Manager to synchronize delivery parameters with account plans.
  • Ensure timely delivery to avoid penalty payouts and adhere to project cash flow schedules.
  • Contribute to increased value for clients and Wipro through the deployment of domain experts, consultants, and architects.
  • Record and manage project issues and escalations as necessary.
  • Handle Change Request Processes and identify, share, and escalate risks captured in status reports.
  • Ensure required infrastructure is in place for team members, including physical, hardware, software, and requirements.
  • Manage people processes, goal setting, feedback, career growth, and engagement.
  • Evolves risk mitigation and contingency plans and works with internal supervision/guidance to manage internal and external conflicts.
  • Understands metrics that need to be traced, establishes signoffs, initiates C-SAT, and acts on feedback.

Certifications & Assessments:

PMCP/PMA

Knowledge:

Must Have:

  • Understanding and appreciation of relevant technology or group of technologies.
  • Conceptual awareness of core project management techniques.
  • Understanding of estimation techniques, review mechanisms, cost, and quality management.
  • Customer engagement models, financial parameters, and delivery & ops parameters.

Preferred:

  • Business domain understanding.
  • Understanding of the industry & competitive landscape.

Experience:

Must Have:

  • Experience managing multiple project modules as a project lead.
  • Handling teams.
  • Worked on proposals involving relevant areas of the project.
  • Process documentation for L1, L2, L3 & L4 processes.
  • Total relevant experience of 6+ years with at least 18 months in the role of a lead.

Preferred:

  • Managed projects of reasonable size and complexity as a project manager or lead.

Behavioral Skills & Attributes:

  • Problem Solving & Decision Making.
  • Managing Complexity.
  • Execution Excellence.
  • Stakeholder Management.
  • Client Centricity.
  • Effective Communication.
  • Nurturing People.

Possible Options at the end of a successful tenure:

Role incumbent can move vertically into Senior Project Manager and Program Manager Roles.