Quality Assurance Manager

hace 4 semanas


Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

**About ABB**

We are a global leader in electrification and automation, driving sustainable industrial transformation. Our team is committed to achieving a more productive and sustainable future.

**Salary:** $85,000 - $110,000 per year, depending on experience and location.

**Job Description:

We are seeking a Quality Assurance Manager to support the deployment of our quality strategy across a local organizational unit. The successful candidate will be responsible for maintaining a quality culture, implementing systems and tools, and building competent teams to achieve customer expectations while ensuring sustainable operations.

**Key Responsibilities:

- Develop and maintain quality processes and procedures

- Conduct root cause analysis and implement corrective actions

- Collaborate with local functions to achieve quality targets and world-class performance

- Manage and analyze customer complaints using Salesforce

- Work closely with process quality engineers, production, manufacturing, and engineering supervisors

- Track and report key performance indicators (KPIs) such as cases per complaint

**Requirements:**

Bachelor's Degree in Industrial, Mechatronic, Mechanical, Electrical or similar engineering

5 years of experience working in similar positions

Experience working with continuous improvement and quality processes

Data management skills

Knowledge of Salesforce and internal auditing of ISO standards

Advanced English language proficiency

Excellent teamwork and organizational skills

**What We Offer:**

A competitive salary and benefits package

Opportunities for professional growth and development

A collaborative and dynamic work environment



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