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Hotel Experience Specialist
hace 1 semana
Company Overview
">Fairfield by Marriott is a global hospitality leader with over 1,000 locations worldwide. Our mission is to provide a warm and welcoming experience for every guest.
">Salary & Benefits
">The estimated salary for this position is around $40,000 - $60,000 per year, depending on experience and qualifications. We offer a competitive benefits package, including health insurance, retirement savings, and paid time off.
">Job Description
">As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests. This includes processing operational needs, addressing guest requests, completing reports, and sharing the highlights of the local area.
">You will be empowered to move about your space and do what needs to be done to ensure a seamless experience for our guests. Whether it's helping with luggage or providing recommendations for local attractions, you will be the face of our hotel and play a critical role in creating lasting memories for our guests.
">Required Skills & Qualifications
">To be successful in this role, you must have excellent communication and interpersonal skills. You should be able to work effectively in a fast-paced environment and be able to multitask with ease.
">You will also need to be able to lift up to 50 pounds without assistance and 100 pounds with assistance, as well as stand for long periods of time.
">Why Work with Us?
">We are committed to non-discrimination on any protected basis and believe in hiring a diverse workforce. We offer a people-first culture that values equality, respect, and inclusion.
">About Us
">Fairfield by Marriott guarantees a beautifully simple stay wherever you travel. Our family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value.