Customer Service Representative
hace 1 mes
**Essential Job Functions**
- Responds to client inquiries, resolves issues, and responds to complaints in a timely and professional manner.
- Coordinates the fulfillment of customer orders, ensuring accurate and efficient delivery.
- Analyzes customer concerns and provides solutions to resolve issues.
- Maintains accurate records of customer interactions and resolves any discrepancies.
- Performs other duties as assigned.
**Key Skills & Abilities**
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Strong organizational and time management skills.
- Proficiency in MS Office, including Word, Excel, and Outlook.
- Ability to maintain confidentiality and handle sensitive information.
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Customer Service Representative
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