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Quality Management Specialist

hace 2 meses

Guadalajara, Jalisco, México Ksm Guadalajara A tiempo completo
ServiceNow Admin Job Description

At Ksm Guadalajara, we are seeking a highly skilled ServiceNow Admin to join our team. The primary focus of this role will be to manage and optimize our ServiceNow platform, which plays a crucial role in our service management and workflow automation.

Key Responsibilities:
  • Implement and maintain ServiceNow modules and functionalities to ensure seamless integration with our business processes.
  • Collaborate with stakeholders to ensure the platform meets our business needs and provides value to our organization.
  • Provide support and training to users to ensure they can effectively utilize the ServiceNow platform.
  • Monitor system performance and troubleshoot issues to ensure high uptime and efficiency.
Requirements:
  • Experience with ServiceNow administration and development, with a strong understanding of ITIL processes.
  • Excellent problem-solving and communication skills to effectively collaborate with stakeholders and users.