Medical Safety Specialist Lead

hace 4 días


Ciudad de México, Ciudad de México Novo Nordisk A tiempo completo
About the Position

Novo Nordisk is a leading global healthcare company with a strong legacy in driving change to defeat serious chronic diseases. We are seeking an experienced Medical Safety Specialist Lead to join our team.

Key Responsibilities
  • Ensure compliance with internal and external drug and device safety reporting requirements regarding the collection and maintenance of safety information.
  • Handle inbound and outbound calls and correspondence for adverse events and technical complaints, providing professional and timely responses to product information questions and inquiries.
  • Assist with training and mentoring of new joiners and assist with workload distribution and coordination.
  • Identify opportunities for development of procedures and make recommendations to management.
Qualifications

We are looking for a highly skilled individual with:

  • Bachelor's degree in a science or healthcare discipline.
  • At least 3 years of experience in patient safety, preferably with customer service experience.
  • Strong knowledge of medical and pharmacovigilance terminology.
  • Experience with MedDRA coding and adverse event identification.
  • Advanced or Fluent Level of Spanish and English.
About the Department

The Clinical, Medical & Regulatory department at Novo Nordisk is dedicated to ensuring the safety and efficacy of our products. We work closely with healthcare professionals, patients, and regulatory authorities to collect and analyse safety information.

Salary and Benefits

The estimated salary for this position is $95,000 - $110,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.


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