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We are seeking a highly skilled Revenue Optimization Specialist to join our team at Varicent. As a key member of our customer success organization, you will play a critical role in driving revenue growth and expansion with our enterprise customers.
Key Responsibilities- Develop and execute tailored success plans to drive adoption, usage, and value realization across each account, leveraging deep product expertise and industry knowledge.
- Collaborate with internal stakeholders to identify new opportunities and develop targeted strategies to drive growth and expansion.
- Prioritize and manage multiple projects simultaneously, navigating complex customer landscapes and driving strategic initiatives forward.
- Build and maintain strong relationships with key decision-makers, influencing their understanding of Varicent's value proposition and fostering advocacy within their organizations.
- 5+ years of experience in customer success or account management, preferably in a SaaS or software company.
- Proven track record of driving revenue growth and expansion, with a strong understanding of enterprise sales cycles and customer needs.
- Exceptional communication and interpersonal skills, with the ability to build trust and influence key stakeholders at all levels.
- Demonstrated ability to work independently, prioritize tasks effectively, and navigate complex organizational structures.
- Strong analytical skills, with the ability to collect, analyze, and interpret data to inform business decisions.
