Customer Success and Technical Liaison

hace 1 semana


Monterrey, Nuevo León, México Jules A tiempo completo

Financial Analyst Position at Jules

">

We are seeking an experienced Financial Analyst to join our team at Jules. As a key member of our organization, you will be responsible for providing high-quality financial analysis and support to our clients.

Main Responsibilities:

- Technical Support: Utilize your expertise in SQL to retrieve and manipulate data, ensuring seamless support for our customers.
- Exceptional Service: Deliver outstanding customer service by consistently meeting FuelTrac's standards through personalized support and proactive problem-solving.

Requirements:

Customer Support Background: Proven experience in customer-facing roles, showcasing your ability to maintain customer satisfaction and loyalty.
- SQL Proficiency: Strong understanding of SQL, enabling you to execute database queries to analyze and troubleshoot customer issues.
- Excellent English Communication: Possess strong verbal and written English skills for clear, effective customer interactions.

Experience and Skills:

Bilingual with fluency in English and another language is beneficial for interacting with our multicultural client base.
- Relevant Experience: 2-3 years in customer support, indicating a developed skill set in handling complex customer interactions and technical issues.
- Technical and Additional Skills: Familiarity with SQL and the software industry is preferred.
- Experience in call centers or sales environments is advantageous, enriching customer engagement and resolution strategies.

Compensation Package: The estimated salary for this position is $60,000 - $80,000 per annum, depending on qualifications and experience.



  • Monterrey, Nuevo León, México Centris A tiempo completo

    About CentrisCentris is a contact center based in the US, with operations in various locations including Monterrey, Queretaro, and Aguascalientes.We are seeking an experienced professional to work as a Customer Service and Patient Liaison in our Monterrey office.Job Responsibilities:As a Customer Service and Patient Liaison, you will be responsible for...


  • Monterrey, Nuevo León, México Epicor A tiempo completo

    Job SummaryEpicor is seeking a highly skilled Customer Support and Technical Services Professional to provide exceptional customer service and technical support to clients across the globe.About EpicorWe are a global company that provides business software solutions to manufacturers and distributors. Our commitment to teamwork, innovation, and continuous...

  • Customer Service Liaison

    hace 4 semanas


    Monterrey, Nuevo León, México Franklin Electric A tiempo completo

    **Overview:** At Franklin Electric, we're driven by a mission to make a positive impact worldwide. As a Customer Service Liaison, you'll play a vital role in achieving this goal by delivering exceptional customer experiences.**About the Role:This is an exciting opportunity for a highly organized and communicative individual to join our team as a Customer...


  • Monterrey, Nuevo León, México Wiser Solutions A tiempo completo

    About the RoleWe are seeking a Customer Success Manager Lead in Mexico to join our Go-To-Market business team at Wiser Solutions. This position offers a unique opportunity to grow with a company that values smart, down-to-earth people.Key ResponsibilitiesScoping, communicating, and project managing customer deliverablesServing as the primary contact for...


  • Monterrey, Nuevo León, México Blue Yonder A tiempo completo

    Unlock Customer Success and Drive Business GrowthWelcome to Blue Yonder, a leader in supply chain planning solutions. We're seeking a highly skilled Customer Success Business Analyst to join our team.About the RoleIn this critical position, you will serve as a business partner to our Customer Success Management (CSM) team, providing expert guidance and...


  • Monterrey, Nuevo León, México Blue Yonder A tiempo completo

    At Blue Yonder, we are seeking a highly skilled Customer Success Operations Lead to join our team.Job SummaryThis is a unique opportunity for an experienced Business Operations professional to lead the Customer Success team's efforts in delivering exceptional customer experiences.About the RoleThe Customer Success Operations Lead will be responsible...


  • Monterrey, Nuevo León, México Wwex Group A tiempo completo

    Job Summary:The Customer Success Coordinator is responsible for handling the foundational level operations and day-to-day processes for their respective assigned accounts while growing their business with WWEX Group as a whole. The role requires direct collaboration with team members to ensure a smooth start-to-finish experience for customers and adherence...

  • Customer Success Manager

    hace 3 semanas


    Monterrey, Nuevo León, México Wiser Solutions A tiempo completo

    About Wiser SolutionsWe are a fast-growing global commerce execution leader, dedicated to making a meaningful impact on our success. If you are driven by your concern for others, analytical by nature, and want an opportunity to grow with a company in an environment with smart down-to-earth people, we're the right place for you.Job Summary:We are seeking a...


  • Monterrey, Nuevo León, México Landa A tiempo completo

    Job Title:Global Customer Success StrategistOverview:Landa Digital Printing is seeking a highly skilled and experienced Global Customer Success Strategist to drive business development improvements for Landa's key and strategic accounts.Key Responsibilities:Develop and implement strategies to improve overall customer satisfaction and success for assigned...


  • Monterrey, Nuevo León, México Afni, Inc. A tiempo completo

    Job SummaryWe are seeking a highly skilled and empathetic Customer Service Representative to join our team in Nuevo León. This role involves handling telephone inquiries from clients regarding various billing questions, sales, and technical support.About the JobThe successful candidate will be responsible for providing exceptional customer service,...


  • Monterrey, Nuevo León, México Blue Yonder A tiempo completo

    About the RoleWe are seeking an experienced Business Operations Manager to join our Customer Success team at Blue Yonder. In this role, you will be responsible for providing guidance and insights into customer health, attrition risks, expansion opportunities, SaaS consumption, and adoption.Key ResponsibilitiesAct as a business partner for the CSM team,...


  • Monterrey, Nuevo León, México Johnson And Johnson A tiempo completo

    Johnson & Johnson - Medical Scientific Liaison SpecialistWe are seeking a highly skilled Medical Scientific Liaison Specialist to join our team in Monterrey, Mexico. As a key member of our medical affairs department, you will play a crucial role in shaping the future of healthcare by working closely with physicians and other stakeholders to promote our...


  • Monterrey, Nuevo León, México Visit A tiempo completo

    About Visit.orgVisit.org is a leading platform that helps companies discover and book team experiences led by local nonprofits. With a proprietary library of 90+ countries, Visit.org provides HR, DEI, CSR, and Meetings & Events leaders scalable and culturally appropriate content for purpose-driven employee and client engagement.ResponsibilitiesProvide...


  • Monterrey, Nuevo León, México Teletrac Navman A tiempo completo

    This role will provide high-level support to the US Customer Success Specialist Team and Top Bronze Accounts. The Customer Success Team Lead handles transactional tasks for Platinum and Gold segments, allowing the Customer Success Specialist (CSS) to focus on growth and adoption.**Key Responsibilities:**Address and process Add-On Opportunities for Platinum...


  • Monterrey, Nuevo León, México Blue Yonder A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Blue Yonder. This role is ideal for an individual with excellent technical skills, strong communication abilities, and a passion for delivering exceptional customer service.About the Role:As a Technical Support Specialist, you will act as a product technical liaison...


  • Monterrey, Nuevo León, México Axented A tiempo completo

    As a key member of Axented’s team, the Client Success Professional plays a vital role in ensuring the satisfaction and success of clients. This individual will be responsible for understanding client needs and goals, and assisting them in achieving their desired outcomes using Axented’s products and services.**Key Responsibilities**:Develop and maintain...


  • Monterrey, Nuevo León, México Blue Yonder A tiempo completo

    Job Overview:We are seeking an experienced Technical Account Advisor to join our team at Blue Yonder. This role will be responsible for ensuring timely and satisfactory resolutions of all technical and operational cases.Main Responsibilities:The Associate Technical Account Advisor is responsible for ensuring timely and satisfactory resolutions of all...

  • Customer Service Liaison

    hace 3 semanas


    Monterrey, Nuevo León, México MAHLE A tiempo completo

    At MAHLE, we are seeking a skilled Customer Service Specialist to join our team.About the RoleThe primary responsibility of this position is to ensure timely and accurate receipt of customer requirements.You will be responsible for guaranteeing the reliability and records of customer requirements in our SAP system, ensuring seamless performance and delivery...


  • Monterrey, Nuevo León, México Celestica A tiempo completo

    About the RoleCelestica is seeking an experienced Customer Success Manager Lead to join our team. As a key member of our organization, you will be responsible for leading a significant customer-focused team within a site, ensuring business execution and driving continuous improvement.Key Responsibilities:Develop and implement strategies to improve customer...


  • Monterrey, Nuevo León, México Lenovo A tiempo completo

    About Lenovo:Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society. By designing, engineering and building the world's most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation...